How to solve MySQL server gone away error Maria Db update on cPanel and WHM?

This is related to new MariaDb upgrade from 10.1.41 to 10.1.42 and also for servers which were updated from 10.2.27 to 10.2.28

Go to solution ( Special Thanks to @Valetia )

You will see errors in following formats/messages:

  • No file or input found
  • MySQL Server has gone away
  • Connection to MySQL Server failed
  • sqlstate[hy000]: general error: 2013 lost connection to mysql server during query
  • General error: 2006 MySQL server has gone away
  • ERROR 2006 (HY000): MySQL server has gone away
  • ERROR 2013 (HY000): Lost connection to MySQL server during query

Log files (/var/lib/mysql/$hostname.err) will have or can have any of these errors:

  • assertion fail /home/buildbot/buildbot/padding_for_CPACK_RPM_BUILD_SOURCE_DIRS_PREFIX/mariadb-10.2.28/storage/innobase/dict/dict0dict.cc line 1467
  • the resulting row size is greater than maximum allowed size (8126) for a record on index leaf page
  • stack_bottom = 0x0 thread_stack 0x49000 mysys/stacktrace.c:268(my_print_stacktrace)[0x5564e62807bb] sql/signal_handler.cc:209(handle_fatal_signal)[0x5564e5d4b4f5]

Other Symptoms:

/etc/init.d/mysql start
Starting MySQL/etc/init.d/mysql: line 159: kill: (10704) – No such process
[FAILED]


Solution:

yum downgrade MariaDB-* -y
whmapi1 update_updateconf RPMUP=manual UPDATES=manual

(run as root #)

This will downgrade MariaDb installation to previous version
Line 2 will cancel automatic update on WHM/CPanel installations

If you are not using WHM, use line 1 only OR you can downgrade the repository individually too

yum downgrade MariaDB-server MariaDB-common MariaDB-shared MariaDB-client MariaDB-compat MariaDB-devel

References: